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Table 2 Coverage of operational attributes by validated instruments showing principal (•) and double () mapping

From: Mapping the coverage of attributes in validated instruments that evaluate primary healthcare from the patient perspective

Attributes

CPCI

CAHPS

IPC

EUROP

GPAQ

GPAS

CCHS

MISS-21

COAHS

PACIC

PEQ

PSQ-18

PCAS

PCAT

VANOC

Accessibility

 

 

    

Comprehensiveness of services

            

 

Informational continuity

              

Management continuity

    

  

  

Technical quality of clinical care

  

 

 

Advocacy

           

  

Relational continuity

  

      

 

Cultural sensitivity

  

          

 

Family-centred care

            

 

Interpersonal communication

 

 

 

Respectfulness

 

 

 

 

Whole-person care

  

         

 

Client/community participation

               

Equity

  

            

Intersectoral team

               

Population orientation