Skip to main content

Table 1 Case study organizations and participants

From: Unlocking information for coordination of care in Australia: a qualitative study of information continuity in four primary health care models

Case

Type of organization

Professionals interviewed

One

Network of fee-for-service practices and state-funded community health services. Operates a “hub and spoke” model for virtual integration of health care and community service providers. Targets people with complex needs.

GPs, regional managers, regional planners, nurses, community health managers

Two

Regional electronic information initiative for chronic illness management. Includes patient portal to access health information and test results.

Practice manager, administrator, nurse, diabetes educator, exercise physiologist.

Three

Large scale shared electronic health record (SEHR). Aims to provide better continuity of care for highly mobile Indigenous population. Consists of summary of medical records accessible to all health professionals at point of care.

Public health doctor, system manager

Four

National company engaged by government for provision of health promotion and illness prevention, triage, advice and referral for callers to a “health line”, chronic and mental illness management and workplace health.

GPs, nurses, program managers, clinical quality managers.