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Table 4 The mean (SD) scores of different dimensions of satisfaction reported by the respondents by migrant status

From: Comparison of perceived quality amongst migrant and local patients using primary health care delivered by community health centres in Shenzhen, China

Characteristics Locals Migrants Unadjusted P-value Adjusted P-value†
Environment 3.82 (0.798) 3.83 (0.708) 0.863 0.406
Skill of health workers 3.91 (0.800) 3.79 (0.728) 0.065 0.248
Types of drugs available 3.62 (0.901) 3.45 (0.860) 0.036 0.035
Equipment 3.54 (0.916) 3.38 (0.877) 0.051 0.104
Charges 3.96 (0.897) 3.85 (0.813) 0.148 0.754
Effectiveness 4.16 (0.736) 3.92 (0.761) <0.001 0.098
Attitude of health workers 4.41 (0.611) 4.14 (0.769) <0.001 0.042
Waiting time 4.30 (0.696) 3.86 (0.906) <0.001 <0.001
Convenience 4.45 (0.579) 4.29 (0.701) 0.013 0.189
Comprehensiveness 3.86 (0.824) 3.74 (0.824) 0.107 0.561
Patience of health workers 4.26 (0.685) 4.03 (0.738) 0.001 0.370
Involvement of patients 4.23 (0.752) 4.01 (0.780) 0.003 0.457
Overall satisfaction 4.16 (0.702) 3.91 (0.691) <0.001 0.159
  1. †Adjusted for demographic and socio-economic characteristics of the respondents.