From: The General Practice Assessment Questionnaire (GPAQ) – Development and psychometric characteristics
GPAQ scale/item | N | Minimum | Maximum | Mean SD | % respondents with lowest possible score | % respondents with highest possible score | Alpha |
---|---|---|---|---|---|---|---|
Access (6 items) | 186,684 | 0 | 100 | 62.3 (18.6) | 0 (n = 75) | 2.0 (n = 3668) | 0.86 (n = 82,519*) |
Receptionists (1 item) | 188,613 | 0 | 100 | 77.2 (20.2) | 0.5 (n = 947) | 30.7 (n = 57,842) | n/a |
Continuity of care (1 item) | 171,465 | 0 | 100 | 68.8 (23.0) | 1.1 (n = 1821) | 20.1 (n = 34,481) | n/a |
Communication (8 items) | 182,777 | 0 | 100 | 82.5 (17.5) | 0.2 (n = 322) | 28.3 (n = 51,714) | 0.97 (n = 142,934) |
Enablement (3 items) | 144,740 | 0 | 100 | 65.5 (34.8) | 11.8 (n = 17,072) | 39.0 (n = 56,516) | 0.91 (n = 124,974) |