From: Setting up a Paediatric Rapid Access Outpatient Unit: Views of general practice teams
1. RAOU benefits: good telephone access, observation, access to specialist opinion, diagnostic tests and location. |
2. Referral difficulties: issues regarding referral criteria, access restriction, and mixed messages from units regarding each others criteria. Does more choice equal more complexity? |
3. Lack of information: limited understanding and awareness of unit – the exact remit and the nature of facilities available. |
4. Infrastructure and safety: concern expressed regarding facilities, patient safety and whether the RAOU had long-term sustainability. |