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Doctors' Roles
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• knowing patient histories
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• using record keeping system(s) effectively
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• keeping adequate records
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• deciding whether personal/social information should be recorded
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• clarifying and updating record accuracy
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• determining what information gets shared with others
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• delegating updating of records to nursing or office staff
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• ensuring confidentiality
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Patients' Roles
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• transferring information to other practitioners
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• establishing trust in doctor
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• willingness to share personal information
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• withholding no important details
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• awareness of types of medical and non-medical
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• details that are salient
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• remembering important information
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Roles of Technology
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• serving as a tool to enhance continuity of care
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• prompting doctors to take action
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• being searchable
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• providing space for historical/contextual information
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• facilitating development of longitudinal record keeping
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• enabling timely and patient-centred care
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