From: Perceptions of primary care in Korea: a comparison of patient and physician focus group discussions
Key component of primary care | Themes | |
---|---|---|
Patients | Physicians | |
Quality of care* | • Distrust in primary care physicians(-) | • Difficulties in meeting diverse needs of patients(-) |
• Trust in the hospital care system(+) | • Better than other countries(+) | |
First contact | • Trust-based relationship with primary care physicians(+) | • Unawareness of patients(-) |
• One-stop service provision(-) | ||
Accessibility | • Extending doctor's office hours(-) | • Needlessness of extending doctor's office hours(-) |
• Absence of duty clinic system(-) | • Insufficient financial compensation(-) | |
Coordination | • Unawareness of patients(-) | • Competition to acquire their own patients(-) |
• Insufficient financial compensation(-) | ||
• Difficulties in meeting diverse needs of patients(-) | ||
• Limited coordinating role(-) | ||
Comprehensiveness | • Unawareness of patients(-) | • Insufficient financial compensation(-) |
Continuity | • Follow-up management(+) | • Not my duty(-) |
• Insufficient financial compensation(-) |