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Table 2 Impact of ‘Assess’, ‘Advise’, ‘Assist’ and ‘Arrange’ on patients’ satisfaction with counseling services

From: Does receipt of 5As services have implications for patients’ satisfaction in India?

  95% confidence interval P- value
(n = 702)   
Advise 9.56(1.89 – 48.28) 0.006
Assess 2.10(1.07 – 4.15) 0.032
Assist 2.24(1.17 – 4.29) 0.015
Arrange 1.00(0.64 – 1.57) 0.998
Background characteristics: patients
Age of the patient 1.01(1.00 – 1.03) 0.092
Sex of the patient
 Male Reference
 Female 1.94(1.03 – 3.64) 0.039
Level of Education
 No education Reference
 Less than primary 1.10(0.65 – 1.86) 0.722
 Primary but less than secondary 1.96(1.09 – 3.52) 0.024
 Secondary and above 3.36(1.53 – 7.37) 0.003
Socio-economic status
 Below poverty line Reference
 Above poverty line 0.74(0.48 – 1.15) 0.182
Number of visits to the physician in past 12 months
 1 or 2 visits reference
 3 to 5 visits 0.97(0.65 – 1.44) 0.864
 6 visits or greater 0.72(0.38 – 1.38) 0.321
Background characteristics: Physicians
Physician qualification
 Medical degree Reference
 Dental degree 0.82(0.38 – 1.76) 0.613
 AYUSH or others 0.90(0.47 – 1.73) 0.75
Gender
 Male Reference
 Female 0.81(0.54 – 1.22) 0.324
Age 1.03(1.01 – 1.05) 0.007