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Table 1 Different categories of communication between pharmacists and prescribers, and their respective amounts before EMR implementation and three years after EMR implementation

From: The effect of electronic medical record system use on communication between pharmacists and prescribers

Request category Pre-EMR live date (555 requests) Post-EMR live date (857 requests)
Refill Accepted 259 (46.7%) 497 (58.0%)
Refill Denied 21 (3.8%) 32 (3.7%)
Clarification 64 (11.5%) 50 (5.8%)
Incorrect Dose 29 (5.2%) 13 (1.5%)
Interaction 3 (0.5%) 1 (0.1%)
Exception Drug Status (EDS) Request 25 (4.5%) 19 (2.2%)
New Rx Request 74 (13.3%) 160 (18.7%)
Supplies Request 13 (2.3%) 21 (2.5%)
Continued Care Information 2 (0.4%) 6 (0.7%)
Duplicate Fax 3 (0.5%) 11 (1.3%)
Substitution 16 (2.9%) 16 (1.9%)
Fill Over Phone 16 (2.9%) 0 (0.0%)
Opioid Early Release Request 5 (0.9%) 6 (0.7%)
Other 25 (4.5%) 25 (2.9%)