Table 1 Different categories of communication between pharmacists and prescribers, and their respective amounts before EMR implementation and three years after EMR implementation
Request category | Pre-EMR live date (555 requests) | Post-EMR live date (857 requests) |
|---|---|---|
Refill Accepted | 259 (46.7%) | 497 (58.0%) |
Refill Denied | 21 (3.8%) | 32 (3.7%) |
Clarification | 64 (11.5%) | 50 (5.8%) |
Incorrect Dose | 29 (5.2%) | 13 (1.5%) |
Interaction | 3 (0.5%) | 1 (0.1%) |
Exception Drug Status (EDS) Request | 25 (4.5%) | 19 (2.2%) |
New Rx Request | 74 (13.3%) | 160 (18.7%) |
Supplies Request | 13 (2.3%) | 21 (2.5%) |
Continued Care Information | 2 (0.4%) | 6 (0.7%) |
Duplicate Fax | 3 (0.5%) | 11 (1.3%) |
Substitution | 16 (2.9%) | 16 (1.9%) |
Fill Over Phone | 16 (2.9%) | 0 (0.0%) |
Opioid Early Release Request | 5 (0.9%) | 6 (0.7%) |
Other | 25 (4.5%) | 25 (2.9%) |