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Table 3 Patient satisfaction by sociodemographic variables

From: Patient satisfaction with a teleradiology service in general practice

  Satisfaction with interpersonal manner Satisfaction with technical quality
Mean ± SD n ANOVA Mean ± SD n ANOVA
Total   26.4 ± 3.9 345   22.4 ± 3.7 355  
Sex Female 26.6 ± 3.6 183 0.563 22.6 ± 3.4 189 0.247
Male 26.9 ± 4.1 157   22.1 ± 4.1 161  
Age ≤20 y 24.6 ± 4.7 93 <0.001 21.5 ± 3.7 96 0.002
20–60 y 27.1 ± 3.0 116   22.1 ± 4.2 121  
≥60 y 28.1 ± 3.0 136   23.2 ± 3.3 138  
Islander Yes 27.7 ± 3.1 237 <0.001 23.0 ± 3.2 244 <0.001
[Registered own GP] [27.7]   [0.845] [23.0]   [0.982]
[Not registered own GP] [27.6]    [23.0]   
No 24.9 ± 4.5 108   20.9 ± 4.3 111  
Employment Paid 26.7 ± 3.0 118 0.972 22.3 ± 3.8 125 0.812
Unpaid 26.7 ± 4.2 222   22.5 ± 3.8 225  
X-ray history Yes 26.9 ± 3.6 264 0.162 22.4 ± 3.7 264 0.447
No 26.2 ± 4.7 67   22.1 ± 3.5 67  
X-ray indication: Trauma Yes 25.9 ± 4.2 177 <0.001 21.8 ± 3.9 182 0.004
No 27.7 ± 3.1 168   22.9. ± 3.5 173  
Treatment Yes 26.7 ± 3.8 215 0.837 22.2 ± 4.0 221 0.331
No 27.0 ± 3.9 130   22.6 ± 3.2 134  
Treatment location General Practice 26.8 ± 3.8 128 0.448 22.5 ± 3.6 130 0.141
Hospital 26.3 ± 3.8 79   21.6 ± 4.5 83  
Health status Good 27.7 ± 3.8 290 0.069 22.3 ± 3.7 304 0.715
Moderate 26.6 ± 3.9 51   22.6 ± 3.8 55  
Education level Low 27.9 ± 3.9 72 0.155 22.8 ± 3.3 74 0.461
Medium 27.0 ± 3.0 154   22.5 ± 4.2 157  
High 26.7 ± 3.0 33   22.5 ± 3.5 33