Difficult medical encounters and job satisfaction - results of a cross sectional study with general practitioners in Germany

Table 4 Descriptive statistics of challenging traits of patients from the perspective of GPs

Characteristic of patients^a	Mean (SD)	CI 95%
Aggressive	7.88 (2.56)	7.64–8.12
Demanding	7.85 (2.27)	7.64–8.06
Unfriendly	6.77 (2.72)	6.52–7.02
Limited compliance	6.24 (2.64)	6.00–6.48
Obsessive-compulsive personality	6.00 (2.34)	5.78–6.22
Person with a lot of questions	5.68 (2.53)	5.44–5.91
Critical	4.87 (2.41)	4.65–5.09
Anxious	4.37 (2.75)	4.11–4.62

^arange from 1 “not challenging at all” to 10 “very challenging”; SD standard deviation, CI confidence interval, GP general practitioner

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