| Cronbach’s α | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
---|---|---|---|---|---|---|---|---|---|
1. Patients’ preferences | 0.92 |  |  |  |  |  |  |  |  |
2. Physical comfort | 0.72 | 0.57*** | Â | Â | Â | Â | Â | Â | Â |
3. Coordination of care | 0.82 | 0.60*** | 0.52*** | Â | Â | Â | Â | Â | Â |
4. Emotional support | 0.87 | 0.46*** | 0.37*** | 0.50*** | Â | Â | Â | Â | Â |
5. Access to care | 0.74 | 0.45*** | 0.54*** | 0.53*** | 0.30*** | Â | Â | Â | Â |
6. Continuity and transition | 0.80 | 0.63*** | 0.59*** | 0.67*** | 0.43*** | 0.53*** | Â | Â | Â |
7. Information and education | 0.78 | 0.56*** | 0.48*** | 0.57*** | 0.57*** | 0.53*** | 0.58*** | Â | Â |
8. Family and friends | 0.92 | 0.31*** | 0.37*** | 0.36*** | 0.43*** | 0.33*** | 0.42*** | 0.36*** | Â |
9. Overall patient-centred care | 0.89a | 0.77*** | 0.73*** | 0.80*** | 0.71*** | 0.68*** | 0.80*** | 0.76*** | 0.66*** |