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Table 2 General Practice Assessment Score in five primary care centres using the GPAQ-J (N = 252)

From: Development of the Japanese version of the general practice assessment questionnaire: measurement of patient experience and testing of data quality

Scale Number of items Mean score SD 25th percentile 50th percentile 75th percentile Floor% Ceiling% Range of scores
Receptionists 1 74.9 20.1 60 80 80 1.6 20.9 0–100
Access 5 64.9 16.1 55 66.7 76 0 3.7 20–100
Continuity of care 1 67.5 21.9 60 80 80 1.0 13.6 0–100
Communication 8 81.6 13.4 74.5 80 95 0 15.6 45–100
Enablement 2 65.8 22.7 50 66.6 83.3 0 19.5 33.3–100
  1. SD standard deviation, GPAQ-J Japanese version of General Practice Assessment Questionnaire