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Table 6 Inter-country comparison (mean score)

From: Development of the Japanese version of the general practice assessment questionnaire: measurement of patient experience and testing of data quality

  Our data (Japan) Thailand New Zealand Australia UK
Receptionists 74.9 63.5 85.7 81.8 69.1
Access 64.9 55.1 76.6 68.6 58.3
Continuity of care 67.5 65.8 80.4 76.5 66.1
Communication 81.6 69.0 89.1 84 75.9
Enablement 65.8 80.8 NA NA NA
Overall satisfaction 80.4 80.6 86.3 81.6 76.5
  1. NA not applicable, UK United Kingdom