Table 6 Inter-country comparison (mean score)
| Â | Our data (Japan) | Thailand | New Zealand | Australia | UK |
|---|---|---|---|---|---|
Receptionists | 74.9 | 63.5 | 85.7 | 81.8 | 69.1 |
Access | 64.9 | 55.1 | 76.6 | 68.6 | 58.3 |
Continuity of care | 67.5 | 65.8 | 80.4 | 76.5 | 66.1 |
Communication | 81.6 | 69.0 | 89.1 | 84 | 75.9 |
Enablement | 65.8 | 80.8 | NA | NA | NA |
Overall satisfaction | 80.4 | 80.6 | 86.3 | 81.6 | 76.5 |