Long-term regular consulters | • GP central as first contact person • Important role in chronic disease care • GP as supporter and health advisor |
Sporadic consulters | • Occasional GP visits, heterogeneous utilization • Factors: skepticism concerning competence, lack of confidence, past negative experiences |
Patients without GP | • GP has no important role • Prevalent mistrust in regard to GPs’ skills and knowledge • Limited demand due to good health condition |